We Come to You - no more dismantling your computer and having to take it to the repair shop. We will come to you, at your home or office, and in most cases fix the problem on the spot. If for some reason we need to take your computer back to our base to complete the repairs, this will be done as quickly as possible and we will keep you updated on the progress of your repair.
Unmatched Customer Service - we are committed to setting an unmatched standard of service. We work hard to ensure we provide a quality service for a competitive price.
Peace of Mind - your computer's sensitive information is completely secure - our technical staff has come from IT Security backgrounds and will ensure your information remains secure. Furthermore as in most cases we come to you on-site and do everything right before your eyes!
We explain exactly what we're doing in plain English as we do it.
With over 20 years experience in the IT industry, we at Central West Information Technology have seen the industry evolve. We see there is a need for a quality and cost competitive service in our operating area and are commited to customer service. With CWIT there are no silly questions.
Our technical staff are highly skilled and constantly are updating their skill set to ensure you get the best service and value for money. They are multi-skilled so they can resolve almost all of your problems while on-site which minimises costs involved in multi-site visits. From simple virus removal to rebuilding servers, we can cater for your needs. Our consultants will also give you the right advice NOW to ensure money spent on solutions is not going to be wasted when you decide to expand.
CWIT can either provide very competitive pricing on quality hardware or support your existing hardware. We provide unbiased advice on what to purchase, when to upgrade, or whether to repair or replace items. We use hardware from some of the world's leading manufacturers. We buy direct and pass the saving on to you.
As with hardware, CWIT can provide excellent pricing on software for your business. We know what works and what doesn't. We can advise you on ways that certain software can save you time and money, and help you keep track of important information.
CWIT can evaluate your needs and provide a cost effective solution so you can connect and communicate using the internet. We can also provide broadband solutions for customers even when traditional services such as ADSL aren't available. We can now offer ways to dramatically cut your phone call charges by using your existing phone system and adopting voice over IP (VoIP) technology.
CWIT provides all levels of support for you. From simple telephone support, through to email and remote support, and even 24 hour on-site support depending upon your needs. If you let us know what you expect we can tailor a support solution for you.
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